Sales and Marketing Executive (Japanese speaking)

Job description


ABOUT AVANT ARTE

Avant Arte wants to make art radically more accessible for a new generation.

The company began as a cult blog of contemporary artists and grew organically into the world’s largest and most engaged online art community, with more than 2 million of their followers under the age of 35. The company collaborates with iconic contemporary artists like Jenny Holzer, Cai Guo-Qiang, Claire Tabouret and Hank Willis Thomas, making their work more accessible to younger collectors through sculpture editions, print editions and unique works on paper of exceptional quality. And they have built a highly engaged community of next-generation art collectors, which means Avant Arte’s artist launches are heavily oversubscribed, with many behaving more like fashion drops, selling out in under 30 seconds.


The company’s vision is to inspire a generation of millions of young people who love art like they love music and who collect works like they build their wardrobe.

We’re currently a team of 70, split between London and Amsterdam, looking to scale to more than 100 over the next 6 months. This is a great opportunity to join a highly successful, profitable, early stage business at a pivotal moment in our growth, where you will have a big impact from day one. 


OUR CULTURE

We’re a small team with really big ambitions, both for what we want to achieve and also the environment we’re building. We want to create a company that remains thoughtful as we scale and tries to be genuinely progressive in how we operate; we want people to really own what they do and be given the autonomy and freedom to make mistakes, learn, and create something meaningful. We all work incredibly hard because we really care about what Avant Arte is here to do – we’re looking for exceptional people who are proactive, hungry to learn, and want to put their pride in our collective achievements.

We know that creating an inclusive environment that promotes and values diversity is critical if we want to build something with impact and meaning. We believe that having diversity in age, background, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective will make us an infinitely better company. And it is particularly vital if we are going to build a roster of artists and a community of collectors that are representative of contemporary art and of the wider world today.

Requirements

WHAT WE NEED
We are looking for a highly motivated and organised Japanese speaking Sales Executive to join our London or Amsterdam team. Reporting to our Senior Sales Manager, you will be responsible for growing our collector base in Japan as well as building your own relationships with our Japanese collectors. The ideal profile is someone with strong sales and client development skills, as well as a passion for contemporary culture, who is driven to help the sales team in achieving our targets.

We really do encourage everyone to proactively step outside of their job description if they see something that could be improved, but the core of your role will involve:

  • Engaging with our Japanese collectors and building your own active client book

  • Achieving sales and clienteling targets

  • Qualifying inquiries and translating these into transactions and meaningful relationships

  • Arranging phone calls with collectors to understand their art collecting journey

  • Reaching out to collectors who registered interest in our works

  • Providing exceptional service to ensure our collector experience is best-in-class

  • Identifying key platforms and individuals in Japan for customer outreach

  • Researching our artists and creating sales pitches for the team

  • Translate sales and marketing materials into Japanese when required

  • Working closely with Marketing team on communications targeted for Japan


The main skills and experience we’re looking for are:

  • Exceptional communications skills: with fluency in Japanese AND English language (both verbal and written)

  • Passionate about providing great collector experiences and are commercially focussed: with proven experience in customer-facing roles in B2C environment, ideally in luxury, ecommerce or culture sectors

  • Passion for contemporary culture: and can demonstrate a strong understanding of the Japanese culture

  • Good research skills: with the ability to champion change in a fast-paced environment

  • Highly organised: with proven ability to multitask and work under tight deadlines

  • Strong networking skills: with an excellent eye to spot opportunities and have an eye for detail

  • Social media savvy: with the confidence to learn new platforms and tools

  • Confident in using various softwares/systems: with experience using Excel and Google Sheets


Other desirable skills and experience include:

  • Proven track record of achieving commercial targets

  • Knowledge and passion for contemporary art

  • Understanding of the art industry in Japan

  • Experience in CRM and email marketing (we currently use Hubspot & Mailchimp)

  • An active client book is desirable

  • We will also consider experienced candidates for a Senior Executive position

Our collectors are based in different time zones around the world, you may be required to work outside regular hours in peak times.


BENEFITS

  • You’ll get to be part of building one of the fastest growing tech companies in culture, backed by early investors in companies like Skype, Farfetch, Glossier and Facebook.

  • Generous equity allowance

  • 25 days of holiday plus two extra company wide days on Kings Day (national holiday in the Netherlands which falls in April) and Christmas Eve

  • L&D budget of €1000 per year per employee

  • Company Laptop (MacBook) + any other equipment for your at-home set up

  • Cycle to work scheme (UK)

  • Regular socials & team events including end of year events between all offices and staff (incl. remote)

  • Generous parental leave policies

  • Offices in both London and Amsterdam and supportive of flexible/remote working

  • Office perks in our London office include membership discounts for restaurants, wellness services and hotels in the area as well as free fitness classes and drinks on Fridays

A successful candidate must already have the eligibility in their own right to work in the UK or Netherlands

For questions about the post, please email Ivy Fu (ivy@avantarte.com).