Sales Analyst

Job description

ABOUT AVANT ARTE

Avant Arte wants to make art radically more accessible for a new generation.

The company began as a cult blog of contemporary artists and grew organically into the world’s largest and most engaged online art community, with more than 2 million of their followers under the age of 35. The company collaborates with iconic contemporary artists like Jenny Holzer, Cai Guo-Qiang, Claire Tabouret and Hank Willis Thomas, making their work more accessible to younger collectors through sculpture editions, print editions and unique works on paper of exceptional quality. And they have built a highly engaged community of next-generation art collectors, which means Avant Arte’s artist launches are heavily oversubscribed, with many behaving more like fashion drops, selling out in under 30 seconds.


The company’s vision is to inspire a generation of millions of young people who love art like they love music and who collect works like they build their wardrobe.


We’re currently a team of 70, split between London and Amsterdam, looking to scale to more than 100 over the next 6 months. This is a great opportunity to join a highly successful, profitable, early stage business at a pivotal moment in our growth, where you will have a big impact from day one.


OUR CULTURE

We’re a small team with really big ambitions, both for what we want to achieve and also the environment we’re building. We want to create a company that remains thoughtful as we scale and tries to be genuinely progressive in how we operate; we want people to really own what they do and be given the autonomy and freedom to make mistakes, learn, and create something meaningful. We all work incredibly hard because we really care about what Avant Arte is here to do – we’re looking for exceptional people who are proactive, hungry to learn, and want to put their pride in our collective achievements.


We know that creating an inclusive environment that promotes and values diversity is critical if we want to build something with impact and meaning. We believe that having diversity in age, background, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective will make us an infinitely better company. And it is particularly vital if we are going to build a roster of artists and a community of collectors that are representative of contemporary art and of the wider world today.

Requirements

WHAT WE NEED

We are looking for a highly motivated and organised Sales Analyst to join our London or Amsterdam team. Reporting to our Head of Sales, you will be responsible for the sales team data analysis and reporting on key results and performance indicators on a scheduled and ad hoc basis. You will provide insights and results from your data analysis that will help us optimise and improve our collector experience with a data driven approach.
The ideal profile is someone with a strong analytical background, ideally having worked within CRM or sales teams in the past, with a passion for contemporary culture and who is driven to help the sales team in achieving our targets.

We really do encourage everyone to proactively step outside of their job description if they see something that could be improved, but the core of your role will involve:

  • Sales team reporting (daily/weekly/monthly/quarterly and annually) 

  • Manage and conduct regular reporting and post release analysis, delivering actionable insights and recommendations 

  • Management of team dashboards 

  • Working collaboratively across CRM and our Data Science teams to better understand out database and how we can use insights to drive sales 

  • Conducting key market analysis 

  • Ad hoc reporting for leadership team 

  • Proactively examine and find opportunities and risks within our collector base, identify patterns, trends and understanding the motivation and reactions of our base. 


The main skills we’re looking for are:


  • Excellent excel skills and proficiency across multiple platforms to extract data and provide analysis from this

  • Experience in Customer/CRM analytics with a track record in influencing business decisions using data

  • Experience in working collaboratively across teams to deliver key results

  • Time management skills: Ability to meet deadlines while dealing with multiple priorities

  • Passion for the customer and improving our service proposition from a data driven standpoint

  • Confident learning new platforms and tools and voicing where improvements can be made

  • Ability to thrive in a fast paced, dynamic team and embrace change

  • Strong feedback skills and ability to admit when things work well and where improvements can be made

  • Excellent eye for detail and organisational skills

  • A strong passion for problem solving, learning new skills and furthering your own development


We think you'll probably have: 

  • Analyst experience in either CRM or customer within a data driven organisation

  • Excellent computer and systems skills with ability to adapt to new platforms

Our teams are based in different time zones around the world, you may be required to work outside regular hours in peak times.


BENEFITS

  • You’ll get to be part of building one of the fastest growing tech companies in culture, backed by early investors in companies like Skype, Farfetch, Glossier and Facebook.

  • Generous equity allowance

  • Private healthcare

  • Enhanced pension (NL)

  • 25 days of holiday plus two extra company wide days on Kings Day (national holiday in the Netherlands which falls in April) and Christmas Eve

  • L&D budget of €1000 per year per employee

  • Company Laptop (MacBook) + any other equipment for your at-home set up

  • Cycle to work scheme (UK)

  • Regular socials & team events including end of year events between all offices and staff (incl. remote)

  • Generous parental leave policies

  • Offices in both London and Amsterdam and supportive of flexible/remote working

  • Office perks in our London office include membership discounts for restaurants, wellness services and hotels in the area as well as free fitness classes and drinks on Fridays

For questions about the role, please email Laura Hill (laura@avantarte.com).